Our philosophy combines the experience and strengths of our team members to offer solutions to problems that our customers deal with on a daily basis. We recognize that the customer is the center of our existence and the choice of materials used are critical and directly reflect on the quality of the individual and organization we serve. To ensure that we support our customer′s needs and help them perform the best repairs possible, our philosophy includes the following:

• Make sure that the people who are using our products have the training guidelines needed to apply the product.
• Be available for any support required.
• Deliver products in a timely and dependable fashion.
• Physically demonstrate the product′s capabilities in real applications when possible.
• Continue to be as cost-effective as possible.
• Never misrepresent our product′s capabilities.
• Work to meet the needs of our customer.